Wednesday 20 March 2013

The terminal server has exceeded the maximum number of allowed connections

If you receive the following message it means you have maxed out the active terminal server connections to the server.


Resolution

To get around this, open a Command Prompt and type:

mstsc /v:00.00.00.00 /admin

or

mstsc /v:00.00.00.00 /console 

Replace "00.00.00.00" with your server's IP Address.

Alternatively you may also modify the Remote Desktop Shortcut by going to:

For Windows Vista/7:Click Start, type Remote Desktop. Right Click the shortcut, click properties.
In the target field paste the following command:  
%systemroot%\system32\mstsc.exe /admin
Click OK to save the changes.
For Windows XP: Click Start, go to All Programs > Accessories > Communications > Right click Remote Desktop Connection and click properties.
In the target field paste the following command:
%systemroot%\system32\mstsc.exe /admin
Click OK to save the changes.
Now type in the IP of your server and you should be able to login via the Console. 

Logging off Users

Once logged into the server, right click on your task bar and select 'Task Manager' from the list. When the 'Task Manager' comes up, select the 'Users' tab. In this window, you will see all of the users currently connected to the server. Select a disconnected user, and then click the 'Log off' button at the bottom to clear it.   

Once this has been completed, log the session you are using off and you should be able to connect as normal.

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